Privacy Policy

How we collect, use, and protect your personal information.

Last updated: April 2026

1. Introduction

Public Sector Partners Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.publicsectorpartners.co.uk or engage with our services.

This policy applies to information we collect through our website, email, telephone, and other electronic communications.

2. Data Controller

Public Sector Partners Ltd is the data controller responsible for your personal data. Our contact details are:

Public Sector Partners Ltd
Highfield House
Congleton Road
Stoke-on-Trent
Staffordshire
ST7 3SY

Email: info@publicsectorpartners.co.uk
Telephone: 01782 901002

3. Information We Collect

We may collect and process the following types of personal data:

3.1 Information You Provide Directly

  • Contact details (name, email address, telephone number, postal address)
  • Organisation name and job title
  • Information provided through our contact forms or email correspondence
  • CV/resume and employment history (for candidates)
  • Professional qualifications and certifications
  • References and background check information

3.2 Information We Collect Automatically

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on our website
  • Referring website addresses
  • Cookies and similar tracking technologies

4. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to your enquiries and provide information about our services
  • To process job applications and assess candidate suitability
  • To provide recruitment and staffing services to NHS trusts and healthcare providers
  • To verify professional qualifications and conduct compliance checks
  • To communicate about opportunities, updates, and service information
  • To comply with legal and regulatory obligations
  • To improve our website and services
  • To protect against fraud and ensure website security

5. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose
  • Contract: Where processing is necessary to fulfil a contract with you or take steps before entering into a contract
  • Legal obligation: Where we need to comply with legal or regulatory requirements
  • Legitimate interests: Where processing is necessary for our legitimate business interests, such as improving our services, provided this does not override your rights

6. Data Sharing and Disclosure

We may share your personal data with:

  • NHS trusts and healthcare providers: When placing candidates or providing staffing services
  • Compliance and verification services: For professional qualification checks, DBS checks, and reference verification
  • IT and technology providers: Who support our website, database, and communication systems
  • Legal and professional advisors: When required for legal compliance or professional advice
  • Regulatory bodies: Where required by law or regulation

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

  • Candidate data: Retained for up to 2 years from last contact, unless you request earlier deletion
  • Client enquiries: Retained for up to 3 years from last communication
  • Contract and compliance records: Retained for 6-7 years in line with legal and regulatory requirements

8. Your Rights

Under UK GDPR and the Data Protection Act 2018, you have the following rights:

  • Right of access: Request a copy of the personal data we hold about you
  • Right to rectification: Request correction of inaccurate or incomplete data
  • Right to erasure: Request deletion of your personal data in certain circumstances
  • Right to restrict processing: Request that we limit how we use your data
  • Right to data portability: Request transfer of your data to another organisation
  • Right to object: Object to processing based on legitimate interests or direct marketing
  • Right to withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details in Section 2.

9. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website.

We use the following types of cookies:

  • Essential cookies: Required for the website to function properly
  • Analytics cookies: Help us understand how visitors interact with our website
  • Functional cookies: Remember your preferences and settings

You can control and manage cookies through your browser settings. Disabling cookies may affect the functionality of our website.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

  • Secure server infrastructure and encrypted data transmission
  • Access controls and authentication procedures
  • Regular security assessments and updates
  • Staff training on data protection and confidentiality

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. International Data Transfers

We primarily process data within the United Kingdom. If we transfer personal data outside the UK or EEA, we ensure appropriate safeguards are in place in accordance with data protection laws.

13. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new “Last updated” date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

15. Contact Us and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

Email: info@publicsectorpartners.co.uk
Telephone: 01782 901002
Address: Public Sector Partners Ltd, Highfield House, Congleton Road, Stoke-on-Trent, Staffordshire, ST7 3SY

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113
Website: www.ico.org.uk